
Do You Know What You’re Arguing About?
TL;DR – Use the Problem-Solution-Implementation (PSI) Model to get and keep your teams in sync when they’re making decisions and implementing changes in your organization.
TL;DR – Use the Problem-Solution-Implementation (PSI) Model to get and keep your teams in sync when they’re making decisions and implementing changes in your organization.
My tagline for a long time has been “sleep is for the weak,” but the truth is, I love to sleep. I have to make
This is another commonly used analogy from Sandler selling, equally applicable to any other conversation you might have. Again, I’m doing this from memory, so
This is a common story they tell at Sandler sales training, but I’m repeating it here from memory – I might have some of the
A protocol for asking and answering questions, gathering information, and getting to the best decisions faster. The SOLID principles of object oriented design, includes a
Increasing Autonomy at the Edge Through Constraint-based solutions “Solving For The Golden Triangle” is a term I coined several years ago to serve as a
Executing well, now, is better than executing perfectly, later. If you’re old enough to have stayed up and watched Saturday Night Live in the ‘80’s
How my client taught me to be a better consultant by showing me how to own my mistakes. I have a client who runs a
Why, When, and How to Escalate Communication Channels One of Headspring’s distinguishing characteristics as a provider of professional services to enterprise organizations is that we
When is it time to “Call the Meeting?” TL;DR If you have more than two people involved in making a decision, and it’s not happening
How to help clients feel good about a project because it’s their idea to feel good about it. This is a mental model I’ve found
The Why Teaching others is the best way to confirm that you actually know something. It’s also a great way to re-cement a skill for
Adapted from material I’ve used for coaching our staff at Headspring, where I equip our teams to build great software that transforms organizations. I’ve noticed